Friday, 30 of July of 2010

Tag » local search

Internet Marketing Rational for Local SMBs

The Rationale for Internet Marketing for SMBs goes something like this. More and more people come online and are staying online longer every day. These users are buying more online now than ever before with many relying on the Internet as their primary source of local products and services. Internet Marketing for SMBs is critical, especially for local services businesses competing to capture a growing segment of their local market, namely online shoppers and those turning to the internet first for local business information. For those that don’t invest, they remain invisible to a growing portion of the local market.

Internet marketing enables local SMBs to reach more users as today in the US, 3 out of 4 are online. More than 90% of the 170M+ US Internet users access their rich media content through high-speed Internet connections. These high-speed connections enable rich media experiences include online gaming, video with digital quality picture and sound and applications running as nimbly as if they were running locally. During recent years, the US online media consumption, on average, has nearly doubled from 2.1 hours/day to 3.8 hours/day. With increased online media consumption comes increased online sales. In fact, the US Depart of Commerce estimates that, as of November 2009, eCommerce has reach 3.7% of overall US retail sales as compared to .8% in 2000, representing a 362% growth during that period.

Further accelerating online media expansion and increasing the importance of Internet Marketing for SMBs is the emergence of popular social networks such as Facebook, Twitter and LinkedIn. Unless you consume zero media in your life, you no doubt have heard mention of these networks. The explosion of highly specialized user generated content available on these social networks and other popular sites like YouTube and others have increased peoples reliance on the Internet, which for many, now has become their primary source of local business information.

As more businesses and consumers turn to the Internet first for product and services information, it’s Internet Marketing for SMBs becomes even more critical, particularly if the business is a local services business where online visibility to the local market is key. Local services businesses, in particular, need to ensure that their businesses are listed in the local search results of precious in-market users for at least the most popular local search spots.

By way of example, imagine you are a financial advisor building a practice in the Albany, NY area you are probably investing in print (yellow pages, newspapers, magazines, etc.) possibly TV, Radio and maybe even outdoor (billboard) advertising, but late to the Internet Marketing game. Now image a potential local investor is online and performing the following search on Google Local: financial advisor, Albany, NY:

Internet Marketing SMBs Local Search e1266935936965 Internet Marketing Rational for Local SMBs

As you can see, the list of your competitors for this potential investor is long and if you are not in the search results, people using Google Local to locate financial advisors will not find your business. It is as if your business is invisible to a segment of the market which could be substantial. This kind of prospect garnered through Internet Marketing is valuable as they are actively searching for the very services you offer.

The takeaway is that Internet marketing represents a great opportunity for local SMBs, particularly local services business. Internet Marketing, and local search in the example above, provides valuable visibility to a growing segment of the local market who turn to the Internet first to find information on the local products and services they are interested in.

Internet marketing solutions for small and medium businesses are affordable with directly measurable results. Getting started can costs less than a single print advertisement!


Local Product Search 2010 Opportunity for Capital District Retailers

Like two out of three Americans, eBiz ROI procurement relies on the Internet as the primary souce of local product information. Recently we found a local product search opportunity for a large, national office supply retailer. This short story starts out with the need for two large whiteboards for the eBiz ROI main office. Having a savvy procurement department and needing to procure these whiteboards fast, the procurement team went to their favorite local search engines and selecting everything from web to product to local search, but were unable to find a local (Capital District, NY- Albany, Schenectady, Saratoga, Troy) supplier of whiteboards using Internet search. The eBiz ROI procurement yellow pages were not available to aid in the local product search as they had all been used to prop up computer monitors to proper viewing height ;-)

Local search was perfect for the task of finding affordable whiteboards since finding a local supplier meant avoiding the prohibitive cost of shipping two large whiteboards. In fact, the shipping costs in almost all quotes received were more expensive than the purchase price of the whiteboards themselve. The only relief from the shipping cost is to buy wholesale and pick up your shipment off the back of a truck. Since eBiz ROI only needed two whiteboards for the office, wholesale purchasing was not an option.

To provide the reader some persepctive, the eBiz ROI procurement team is comprised of determined web surfers from back in the days when Archie, Gopher and FTP where the hottest things since Commadore Commuters, Atari and 1400 baud dial-up bulletin boards. They searched way beyond local product search engines including searching the three biggest search engines and then proceeding to navigate directly to the websites of several national retailers who with comprehensive websites and robust ecommerce functionality and a local brick and motar presence. Surely these large national office supply retailers, with stores serving local markets in the 100 of thousands of consumers would have large whiteboards in stock locally. For heavens sake, eBiz ROI operates in the Capital District of New York State with faily substantial population centers in – Albany, Schenectady, Saratoga, Troy not to mention New York State government offices.

Long story short, local product search yielded no options for the methods employed. The eBiz ROI whiteboards were purchased at a brick and mortar store of one of the national office supply retailers who has several stores in the Albany, Schenectady, Saratoga, Troy sales district. The whiteboards were found only during a visit to one of the physical stores. Whiteboards that were not found usling local product search. The opportunity stems for the fact that this company has a great website and tons of qualified traffic, but there is no doubt that they would move more whiteboards in their stores nationwide if they could somehow integrate that large ticket item with their website and local product search strategy.

Granted, no one, including eBiz ROI, expects there to be a run on large whiteboards in the Capital District anytime soon, but with a fresh crop of entreprenuers popping up everyday, who knows? If you are going to invest in shelf space to inventory large whiteboards which are a medium to large ticket item among your available inventory, whny not efficiently market to your thousands of loyal Internet customers searching for your products online. Sounds like there is a local product search pony in there somewhere.